Q: How to select closing force of floor spring?

When selecting a floor hinge, door width is the primary consideration, as it directly affects the hinge's load. If the hinge's force rating is insufficient, it can shorten the door's lifespan and compromise stability. Next, consider the door weight , especially for heavy or special material doors like glass or metal. Ignoring this factor may cause sagging, difficulty in operation, or excessive wear. To choose the right floor hinge, first match the force rating to the door width, then confirm it against the door weight. Refer to the product catalog for specific ranges of width, weight, and force ratings to ensure long-term, stable performance.

Q: What does the warranty cover?

We offer a comprehensive guarantee that covers 500,000 cycles of 2 years as our standard warranty. Whether it's a functional issue arising from normal daily operation or problems caused by natural wear and tear of parts, we are committed to delivering prompt and professional after-sales repair services. Our warranty covers key product components, ensuring your investment is fully protected. For more details about the warranty or to request repair services, please feel free to contact our support team. We are dedicated to assisting you and ensuring your product maintains optimal performance and reliability.

Question 1

Do you operate your own factory, and are all your products manufactured in Taiwan?

Accepted Answer

We are a professional manufacturer based in Taiwan, operating our own state-of-the-art factory.
From product design and development to production, every process is carried out locally in Taiwan.

Upholding the highest quality standards and strict quality control procedures, we ensure that every product delivers exceptional quality and reliable performance.

All our products are 100% made in Taiwan, reflecting our confidence and commitment to "Made in Taiwan" excellence.
We are dedicated to providing dependable and competitive products to customers worldwide.

Question 2

Where are exchangeable spindle floor springs typically used?

Accepted Answer

Under standard installation conditions, the clearance between the bottom of the door and the floor is 8–10mm. This design ensures smooth door operation, allows for proper air circulation, and prevents damage caused by friction between the door and the floor.

However, in cases where specific adjustments are required—such as when marble flooring, thick carpets, or other specialized flooring materials are present—we offer a customized height adjustment solution.

To accommodate varying floor heights, we provide replacement spindles that increase clearance by 5mm increments, up to a maximum of 50mm. This flexible solution ensures that doors can function properly and maintain a visually appealing finish in any environment.

If you require additional clearance, please specify the desired height at the time of order. We will assist you in selecting the most suitable replacement spindle to meet your installation needs effectively.

Question 3

How to select closing force of floor spring?

Accepted Answer

When selecting a floor hinge, door width is the primary consideration, as it directly affects the hinge's load. If the hinge's force rating is insufficient, it can shorten the door's lifespan and compromise stability.

Next, consider the door weight, especially for heavy or special material doors like glass or metal. Ignoring this factor may cause sagging, difficulty in operation, or excessive wear.

To choose the right floor hinge, first match the force rating to the door width, then confirm it against the door weight. Refer to the product catalog for specific ranges of width, weight, and force ratings to ensure long-term, stable performance.

Question 4

What does the warranty cover?

Accepted Answer

We offer a comprehensive guarantee that covers 500,000 cycles of 2 years as our standard warranty.

Whether it's a functional issue arising from normal daily operation or problems caused by natural wear and tear of parts, we are committed to delivering prompt and professional after-sales repair services. Our warranty covers key product components, ensuring your investment is fully protected.

For more details about the warranty or to request repair services, please feel free to contact our support team. We are dedicated to assisting you and ensuring your product maintains optimal performance and reliability.

Question 5

Product Maintenance and Care Recommendations

Accepted Answer

To ensure smooth and safe operation of door panels, regular maintenance of door hinges and automatic door closers is essential. Proper upkeep can effectively extend their lifespan and reduce the likelihood of malfunctions. Below are the key maintenance recommendations:

1. Regular Lubrication
Apply a small amount of lubricant to the hinge and closer pivots every 6 months.

Wipe off any excess oil to prevent dust accumulation, squeaking, and wear.

2. Cleaning and Inspection
Remove dust and debris regularly.

Inspect and tighten screws to prevent looseness that could compromise stability.

3. Speed Adjustment
Adjust the door closer speed according to the instruction manual.

Ensure the door closes smoothly and at a controlled pace to avoid it being too fast or too slow.

4. Prevent External Damage
Avoid excessive force, pushing, or impact on the door.

This prevents deformation of hinges and damage to the door closer mechanism.

5. Leakage Check
Periodically inspect the door closer for oil leaks.

If any leakage is detected, arrange for immediate repair or replacement.

Key Maintenance = Regular Lubrication, Cleaning and Inspection, Speed Adjustment, and Damage Prevention!

FAQ